About you

About your hearth product

About your Dealer

Were you satisfied with your dealer? *

Yes No
If no, why not?

What motivated your purchase? *

Replacement of an old unit The desire to create a warm and cosy ambiance The desire to reduce heating costs The desire to increase the capacity of an existing heating system The desire to have a secondary heat source Other reasons

Where did you install your hearth product? *

In a primary residence, in the basement In a primary residence, at the ground floor level In a secondary residence, in the basement In a secondary residence, at the ground floor level In a garage In a hunting/fishing camp In a commercial building Other location

How else do you heat your home? *

Central heating		Space Heating (max. 2 choices)
Natural gas Propane Fuel oil Pellet fuel Wood Coal Electricity Other N/A		Natural gas Propane Fuel oil Pellet fuel Wood Coal Electricity Other N/A

Where did you mainly hear about our hearth product? *

A friend or family member who already has a hearth product In a newspaper On television On the radio In a magazine In a flyer or in a catalog At the store where you bought your unit On the Internet Commercial exibition Architect or designer Had an appliance of this brand A professional of the heating industry (inspector, installer, chimney sweeper, or other) Other

Estimate the importance of the following features when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase) *

	1	2	3	4	5	6	7	8	9	10
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Low rate of emission

Are you satisfied so far about your hearth product? *

Very satisfied

Satisfied

Too soon to tell

Unsatisfied

Very unsatisfied

Comments

Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418-878-3040 or by e-mail at tech@sbi-international.com

Customer reviews

It is possible for you to write a review that can be read by other consumers on the web page of the product you have purchased. The following information will appear: your first name, your city, your country, your satisfaction level, and the date of your review. Before your write your review, we invite you to read our review guidelines.

Pictures (Optional)

Do you wish to receive information about special promotions or others hearth products?

Age (Optional)

18-24	25-34
35-44	45-54
55-64	65 or more

What is your family income? (Optional)

Less than 19,999$	20,000$ - 29,999$
30,000$ - 39,999$	40,000$ - 59,999$
60,000$ - 79,999$	80,000$ - 99,999$
100,000$ and more

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